4.4

Julie Gilbert

11:18 11 Jul 24

I would like to thank amazing Reception staff/nurses/managers for their assistance in my treatment yesterday. There had been a slight hiccup with my appointment but they rallied around to get me seen and treated without hesitation.My thanks also goes to Maj who worked throughout his lunchbreak to ensure I received first class treatment. I cannot thank you enough for your courteous and professional assistance.Definitely would recommend Appoline for treatment.

Kym Charlton

14:03 20 Jun 24

Excellent service. The lady on reception heard my two year old fussing and she come in and occupied him so I was more at ease.. I'm a fussy patient and changed my mind several times about the colour of my new smile etc and they made sure I was satisfied 🥺 they are so lovely in there!!! And my dentist well she is just one of a kind. Love the women in there. They really made this so much easier for me, went above and beyond. Highly recommended 👌

El Nido

12:07 14 Jun 24

Since I last came, the place has had a makeover.Everything is NEW and has all the latest dental technology.I was so impressed and even my NEW Dental surgeon gave outstanding service and was very welcoming.A give a rating of 100% to all the team.Thanks from David G

Shane Kidd

12:13 09 May 24

I can’t praise the team at Appoline enough. Chloe promptly organised a consultation with Nadeem regarding an implant, he explained what was involved and my options and I felt reassured that I’d be in safe hands. On the day Nadeem and Harriet put me at ease and the treatment went well, they are obviously experienced in what they are doing and I was very relaxed considering what was happening! Everything was explained to me as they did it and after completion of the treatment I was so pleased with the result that I am in the process of having three more implants fitted. A big thank you to the reception team, Chloe the patient coordinator, Harriet the dental nurse and Nadeem the implantologist, anyone thinking of having implants should get in touch with them.

Carolyn Bacon

17:45 03 May 24

I would give 10 stars if I could. Thank you Dr Daniel for restoring my smile. My treatment has been exemplary. Dr Daniel is not only an exceptionally professional and dedicated dental surgeon but is expert at putting patients at ease. He is supported by an excellent team of dental nurses and the staff in reception are also very welcoming and helpful.

Darran Martin

13:53 03 May 24

Wow what a amazing experience I have had and my dental implants are in , this would have never been possible without the care from Elegant smile and dental implant centre I got everyone in that centre that I came into contact with was so supportive and caring from the moment I walked through the door .I was petrified of the dentist that’s why I am having to have implants .On my first visit I saw Chloe she was super explained the procedure and gave me confidence to carry on , then two weeks later Dr Rishi saw me explained in more detail , and I had a scan to make sure my bone in my jaw could take implant , success I could have them .Next visit implant to go in , got there real scared again the reassurance I got even to the point I was asked if I wanted to hold a nurses hand , and all through the operation I was being informed of how it was going and what is being done .And after the implants were put in .I got a full explanation of how it all went and what I needed to do to help the implants become successful .And to finish it off I got a loverly bag and inside I got an after care package of items and a letter explaining what I needed to do after I left the centre .Thankyou all at Elegant smilesDr Rishi , Chloe , Harriet ,And a lady that lives in the village I live in that was kind enough to offer me a lift home in her dinner hour that works on reception reward her Rishi as that topped my visit off .And I did not no if after I would be fit to drive .It was all good .Thankyou all staff at Elegant smiles .Very happy more confident to smile .Bring on the next round of treatment .

Michelle Parnell

15:12 23 Apr 24

The dentist we both have Mr Madge Hussain is just one of the great dentists at Appoline/ Elegnant smiles in Grantham. This practice has changed so much since the days of Mr Smith being in charge. A lot here are private patients, but we are fortunate enough to be on the NHS. I am always nervous going to the dentist, so it isn’t usually a nice experience for me. However since the dentist has increased staff, and excellent dentists, I feel my fear going slowly which is both pleasant and satisfying. My husband and I see Madge the dentist, he is so calm, pleasantly spoken, very professional and tells both of us what is happening, stage by stage. Today I said before my husband left I would like to say thank you, and that I would write another review. These dentists work really hard. Madge is the only dentist I have felt relaxed with. He understands patients fear. So from both of us a huge thank you Madge. Not only the dentists but the rest of the team, I don’t know many names unfortunately. However Claire is a super addition and works hard, the other lady although I do not know her name, but all I’ll say is, she loves her mug of tea in a huge mug😆 always makes us laugh. So to everyone thank you for a great experience and the dental nurse who liked my boots🙂 100% recommend. Appoline/ Elegant Smiles have it now spot on, congratulations to a fabulous team.

Jacqui H

07:22 21 Apr 24

I've just completed my tooth implant. It's been a long process over several months and I'm not always the easiest customer to deal with at times. However, Rishi and dental assistant Harriet have been patient, kind and professional throughout the process. Harriet is very alert and customer focused in her approach and I feel there is a lot to be learned from this. As to be expected, the reception staff are usually very busy but staff are welcoming and friendly and people are always appreciative of this and happy to wait their turn. I think with the influx of more private dental care patients, this practice appears to be managing its processes well and demonstrates a high level of customer service. No doubt I will be visiting again soon. Many Thanks.

Julie Ross

10:04 04 Apr 24

Absolutely brilliant people from receptionists to dentist. I am really scared of the dentist but they made me feel that I could cope with what was happening . Highly recommend this practice if your nervous of the dentist

Emmajane Obradovic

19:35 26 Mar 24

I'm really pleased with the end result of my treatment .I'd go for it again same thing if it means it's saves my back teeth being removed all together. Staff are lovely caring pleasant and 1st class you will be in good hands thank you so very much xxxx all the best x

David Harrison

09:02 16 Mar 24

I was in need of help for my 14 year old daughter, she had a big abscess under her front teeth, our normal dentist said that they couldn’t do it because of complications, we contacted Ammar, he got us in within a couple of weeks, been quoted a couple of months everywhere else. Ammar was amazing and the nurse was also amazing, they couldn’t do enough for my daughter and myself. Thank you so much.

Bernard Brooks

18:22 12 Feb 24

had 3 fillings renewed as they where quite old ,where done by maj one of the new dentist at appoline , a job that gave no discomfort what so ever, was well looked after

Renee Schoeman

16:29 08 Feb 24

Had to have a tooth pulled today. I am petrified of dentists but my dentist was totally amazing and made the whole unpleasant experience so much easier to handle. Thank you for putting me at ease and helping me to cope. Highly recommend this dental practice.

Becky McManus

17:32 23 Nov 23

Want to say thank you to Dr Hamza and Harriet for being so kind and patient with me today when I started to feel unwell halfway through my composite bonding appt.I’ve just finished Invisalign through Dr Hamza and couldn’t recommend him enough if you want straighter teeth. Very happy with the results and very competitive pricing!!Also thanks Maddy for always being so cheerful and Chloe for coordinating my Invisalign.

Chris Morgan

14:58 21 Nov 23

I have recently had some dental work completed by Majid Hussain. For me it was difficult, but I cannot praise Majid enough for the way he dealt with me, in a very caring, knowledgeable, understanding and professional manner. He was very empathetic, and ensured that the work was done with as little pain as possible. Thanks Majid for your patience and support in dealing with this.I would certainly recommend Majid to my friends and family for any dental work needed.Thanks againChris. M

Daniel Jones

11:12 13 Jul 23

I and my family have attended this practice for nineteen years and I have never had any problems on the dental side with Dr Daniel Grzybowski working on me. Daniel is very good at putting his patients at ease and explains what and why certain procedures are necessary. Lately I have been dealing with the implementation team led by the very proficient Dr Adeel Ali who is evidently good at designing the correct implants for the smile you want. He is assisted by Harriet Hill an impressive and efficient dental nurse who seems to have a bright future ahead of her and a nice smile. Maybe my family and I have been lucky with the team and staff that have cared for us over the years, or maybe it's just a very good practice. Come and visit and walk away with the smile you want.

Paul Dodwell

15:59 06 Jul 23

Most upto date modern dental practice I have been treated at. Easy appointment booking clean waiting room friendly knowledgeable staff. Parking on site.

Rebecca Parker

16:10 03 Jul 23

I cannot express how grateful I am to Hamza and all of the team at appoline dental care for the amazing service that they have provided. I have had Invisalign and am overwhelmed with the change, not only to my teeth and smile but to the confidence that it has given me. Thank you for all of your care and support through this journey! 💗

Alan Hayes

14:33 23 Jun 23

I had a crown come out and within a few hours I had it re inserted back in.I cannot fault appoline dental care they are very professional great team too thank you so much

Michele Garforth

08:59 23 Jun 23

I could not fault the service I have received. From the desk staff to Daniel himself, everyone was friendly and supportive.After my accident Daniel went above and beyond to put me at ease and help me sort out my treatment.His presence is relaxing and his work is amazing.I am so happy and wouldn't hesitate to recommend him to anyone.Thank you so much 😊

Lee Pilkington

06:39 08 Oct 22

Can not speak highly enough of Alicia Patel and her team! Such a great dental practice from the booking of emergency appointments through to the treatment received. Highly recommended!

Bethan Williams

10:55 12 Jul 22

Was referred here to see Dr Al Hourani for a root canal. From being called by the reception to book my appointment, through to the procedure, everything was so smooth and all the staff very friendly. The Dentist and Nurse worked brilliantly together and I felt very at ease. I would recommend not being put off to pay for private treatment- the level of care and attention is amazing and I felt in safe hands. Will be recommending to anyone who needs a RCT in the future. Thank you for a brilliant service.

Mike Gaffney

10:52 09 Jul 22

My wife would like to thank all the staff after her outstanding treatment, The service she received was out of this world. They went above and beyond with there after service.I would like to thank them as well .They deserve more than 5 stars.Adeel Ali Gets a massive recommendation from my wife for all his excellent work once again thank you.

Charlie Kinloch

18:13 05 Jul 22

I was very impressed indeed with the service I received at this dentist. I had a 2 hr appointment for a root canal treatment, and I was dreadfully nervous, as I had previous experiences at other dentist that were grim. It’s no exaggeration to say that other than having to keep my mouth open that long, I felt no discomfort or pain. The whole procedure seemed incredibly well considered, patient and gentle. The dental nurse and dentist worked seamlessly together and took care at every stage. I was kept informed and updated and felt like I was getting the gold standard treatment. The admin and reception team were great, organised and polite with first class customer service supported by good systems for generating reminders and emails etc. They made the whole process smooth and slick. As I had to go private, it was expensive, but I felt it was worth every penny. And… no more toothache!!!

Emma Strand

13:09 13 May 22

Always get very efficient care for me and all my family at Appoline. Can always been seen in an emergency and get phoned back when told we will.Everything is explained and choices given.The treatment I've just had was very thorough and attention to detail to make sure everything was OK in the future.Thank you very much.

Charlene Grant

08:25 30 Apr 22

The best dentist I've ever been to! They really took care of my daughter with additional needs as she was so nervous and stressed. They were patient, accommodating and provided the service she needed. Special shout outs to the receptionist, Dr Hussain and the nurse. You guys are amazing!

Lee-Martin Salvin

21:23 03 Dec 21

I had to visit today for an emergency issue and was absolutely bricking it I'm not gonna lie....I rang every dentist in town and this was the only one who would give me the time of day and I'm so glad they did. I was made to feel welcome, put at ease and comfortable by the receptionists both during my initial phone call and whilst in the practice. The dentist himself (Daniel) was brilliant - he could see I was nervous and kept checking I was alright, was kind and caring. Im now actually looking forward to returning and completing my dental treatment here....thank you :)

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Dr Ammar Al Hourani

Dr Ammar Al Hourani

Specialist Endodontist

GDC Number : 177319

Qualification BDS University of Glasgow 2009 | Doctorate (DDSc) in Endodontics | (MEndo RCS Edin)

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